Your operations, handled overnight. Reviewed by you over coffee.
We connect to the phone, inbox and software you already use, handle the routine work 24/7, and send one morning digest of what actually needs a human. No new logins. Nothing irreversible without you.
Built for property managers (50–500 units), 1–3 truck home-service shops, and small law firms. Property management is live now; the other two have a waitlist. We take on 2–3 new clients a month.
Good morning, Dana. Here's last night at Northgate & Riverside (312 units)
6 missed calls
4 handled 2 tour requests booked (Sat 10am, Sat 1pm)
1 rent question answered from ledger
1 vendor confirming Tuesday HVAC visit
2 need you Unit 4B: "water under sink." Existing open WO #1182. Flagged as possible escalation.
Unknown caller asked for "the owner" twice, no callback #. Marked suspicious.
11 after-hours emails
9 handled 6 leasing inquiries → replied, availability sent, 3 tours booked
3 maintenance → logged as WOs, tenants texted confirmation
2 need you Lease-break request, Unit 12A (needs a decision)
Pet policy exception request (needs approval)
Leasing pipeline
14 active leads · 5 went cold >72h: re-engaged 3, 2 unresponsive, recommend closing
Fastest first response last night: 38 seconds
Specific industries. Specific mornings.
We don't sell "automation." We sell the first two hours of your day back, in the language of your business.
Property management
60%+ of multifamily calls go unanswered.1
After-hours tenant calls triaged, leasing leads answered in under a minute, maintenance logged as work orders, tours booked. You approve the exceptions.
See the property management workflow →Home services
48% of callers to home-service businesses never reach a person.2
Emergency vs. schedule-tomorrow triage, booking into Housecall Pro or Jobber, estimate follow-up, a morning dispatch digest.
See the home services workflow →Small law firms
40% of law firms answered the phone when secret shoppers called.3
Intake by practice area, conflict-check capture, consults scheduled into Clio. Never legal advice. Every prospective client is your decision.
See the law firm workflow →Why not just buy an AI receptionist?
Because sometimes you should. Here's the difference, plainly.
| AI receptionist app $45–299/mo | Vertical platform Avoca, Vellum, etc. | Exhibit Automation from $750/mo | |
|---|---|---|---|
| Answers calls well | Yes | Yes | Yes |
| Reads and drafts your email | Rarely | Some | Yes |
| Knows the caller is the tenant in 4B with an open work order | No | If you configure it | Yes. That's the point |
| Who sets it up and keeps it tuned | You | Your ops person | We do |
| Approval gates on anything irreversible | No | Varies | Always |
| New dashboard to learn | Yes | Yes | No. A morning email |
| Best for | "Just answer the phone" | Companies with an ops team | The operator who is the ops team |
If a well-answered phone is your whole problem, buy the $49 tool. We'll tell you which one on the call. The full comparison, including when to pick a competitor →
Three steps. About three hours of your time.
Map
A 60-minute working session. We document your actual morning: what gets missed, what gets forwarded, who decides what.
Connect & build
We wire into your phone system, inbox and property or practice software, then write the playbooks: mappings, schedules, escalation rules, approval gates. Two to four weeks.
Run & manage
It works nights and weekends. You get the digest at 7:30. We tune the playbooks monthly as your business changes.
Fixed scope. Published prices.
You'll never wonder what this costs. Managed Agent is $5 per unit per month with a $750 minimum, and the first month is included with any setup package.
$3,500
One system connected, tested, documented and handed over. 2 weeks.
$4,500
One property or location, up to 150 units. The full workflow and digest. 2 to 3 weeks.
$7,500
Up to three properties or locations. Connectors, playbooks, digest, two weeks of supervised running. 3 to 4 weeks.
$5/unit/mo
$750 minimum. $4 per unit after 300. First two properties included, then $100 per property.
Nothing irreversible happens without you.
Every workflow ships with approval gates. The agent handles the routine, logs the ambiguous, and waits for a human on anything with money, legal weight, or a relationship on the line.
- Answering availability and pricing from your published data
- Booking appointments into your calendar
- Logging requests as structured records in your software
- Confirmations and reminders by text or email
- Re-engaging cold leads
- Rescheduling a vendor or appointment
- Marking a caller as suspicious
- Recommending a lead be closed
- Refunds, credits, fee waivers
- Contract terms, policy exceptions, legal notices
- Anything resembling legal or medical advice
- Any payment or contract
You own the playbooks and the connector documentation. If we ever part ways, you keep both.
Not for you if…
You just need the phone answered
Buy a $45–299/mo AI receptionist. Honestly. We'll point you to a good one.
You're an enterprise
Procurement cycles and security questionnaires are a full-time job we've chosen not to have.
You handle patient health data
We don't touch PHI, full stop. Dental and medical offices: not yet.
Book a 20-minute intro call.
We take on two or three new clients a month so every one of them gets built properly. If we're not the right fit, we'll tell you what is.
1. 60.8% of calls to multifamily properties went unanswered in an analysis of 170,825 calls in one quarter, presented by Fiona at Cadence Connect and reported by Digible.
2. 52% of callers to home-service businesses speak with a person: Invoca Home Services Lead Conversion Benchmarks Report, 2026, across more than 70 million tracked calls. Invoca sells call-tracking software.
3. Secret-shopper study of 500 US law firms: Clio Legal Trends Report, 2024.