We are new. Here is the math instead of case studies.
Every agency site you visit has testimonials. Ours does not yet, because we have not earned them. What we can show you is exactly how we expect to make you money, using published industry benchmarks, with the assumptions written out so you can argue with them.
The promise on this page: no invented client quotes, no borrowed logos, no numbers without a source. When we have three clients with ninety days of data, this page becomes real case studies and this note goes away.
We re-verify every figure on this site periodically. In our September 2026 pass we removed two claims we could not trace to any primary research and corrected four others against better sources. Where a number comes from a company selling something, we now say so next to it.
Recovered leases and returned hours.
The assumptions
The arithmetic
12 recovered × 25% = 3 additional leases a month in leasing season.
Staff time: Buildium reports up to 12 hours a week saved per 20 units on communication and admin.3 At 200 units we project conservatively 20+ hours a week.
A 30-minute delay in responding drops renter engagement from 40% to 10%, so speed is doing most of the work here.4
The jobs that went to whoever answered.
The assumptions
- 60 inbound calls a week
- 40% missed, so 24 unanswered5
- 14 of those are bookable work
- We recover 8 to 10 a week
- $450 average revenue per booked job
The arithmetic
8 to 10 recovered jobs × $450 = $3,600 to $4,500 a week.
Recovery rate is the assumption we are least sure of. Vendor-reported improvements in this category are large but we have found no independent study, so treat the 8 to 10 figure as our estimate, not a benchmark.6
After-hours is 35 to 45% of total volume with pickup under 18%, which is where almost all of this comes from.5
The callers who did not leave a voicemail.
The assumptions
The assumptions most likely to break.
- Your missed-call rate may be lower than the benchmark. If you already answer 90% of calls, the recovery number shrinks a lot. We measure yours during the build rather than assuming.
- Recovered does not mean closed. We answer faster and capture more; your team still has to run the tour or the consult well.
- Seasonality is real. Three extra leases a month is a leasing-season number, not a February number. HVAC swings the same way.
- Average values are averages. A $450 ticket and a $3,000 matter may not be yours. The calculators on each industry page let you use your own numbers.
If we cannot make the arithmetic work with your real numbers on the intro call, we will say so and not take the project.
Run the math on your own numbers.
The calculator on each industry page uses your call volume, your close rate and your ticket size. If the result is not a multiple of what we cost, do not hire us.
1. Over 60% of calls to multifamily properties go unanswered; per-call rent loss: Retell AI, 2026.
2. Avoided vacancy value per turn and median list-to-lease: OneWave AI, 2026.
3. Hours saved per 20-unit portfolio: Buildium, 2026.
4. Rently 2026 Renter Touring Expectations Report, cited in Vellum, 2026.
5. Missed-call rate, after-hours share and pickup rate: HVAC, Plumbing and Electrical Service Call Statistics, 2026.
6. Missed-call reduction and dispatch speed after switching to AI answering: CallJolt, 2026.
7. Law firm missed-call rate and voicemail behaviour: Legal Soft, 2026.
8. Intake technology impact and response-time conversion: Legal Client Intake Statistics, 2026.
All figures on this page are projections based on published industry benchmarks and the stated assumptions. They are not guarantees, and individual results vary.